Healthcare Office Assistant Certificate (HFA1)
The Healthcare Office Assistant certificate is designed to provide educational opportunities to individuals that will enable them to obtain the knowledge and skills necessary to secure an entry level position as a receptionist in a physician’s office, hospital, clinic, or other related area. Technical courses apply to the degree or diploma program in Business Healthcare Technology.
Employment Opportunities
Office and administrative support staff are charged with a responsibility that may affect the success of an organization making a good first impression. Persons in these positions answer telephones, route and screen calls, greet visitors/patients, respond to inquiries from the public, and provide information about the organization. In a medical office environment, healthcare support staff may be responsible for gathering patient information and directing them to waiting rooms, validating insurance, and processing basic billing and reimbursement functions.
Admissions Criteria
- Submit a completed application and application fee;
- Be at least 16 years of age;
- Submit official high school transcript or GED transcript;
- Submit official college transcripts, if applicable;
- Meet the following assessment requirements:
| Test |
Reading |
Writing |
Numerical |
Algebra |
| Accuplacer |
55 |
60 |
34 |
NA |
| Accuplacer (Next Gen) |
224 |
236 |
229 |
NA |
| Compass |
70 |
32 |
26 |
NA |
| SAT |
16 |
15 |
18 |
NA |
| SAT |
270 |
280 |
310 |
NA |
| ACT |
14 |
13 |
14 |
NA |
| ASSET |
37 |
38 |
32 |
NA |
| PSAT |
16 |
15 |
18 |
NA |
| GED |
NA |
145 |
145 |
NA |
| TABE |
461 |
NA |
442 |
NA |
Healthcare Office Assistant Certificate Curriculum
The curriculum for the Healthcare Office Assistant Certificate program is designed for the semester system. A student may enter the program any semester. To graduate, certificate-seeking students must earn a minimum of 33 semester credit hours. The program requires a minimum of 475 contact hours and generally takes 2 semesters to complete.
Program Courses
Occupational Courses (33 Credits)
Select One
Guided Elective (3 Credits)
Program Costs
Tuition/Fees: $3,670
Books/Supplies: $500
(Costs are estimates and are subject to change.)