Medical Office Support Specialist Certificate (MF31)

The Medical Office Support Specialist program provides learning opportunities which introduce, develop, and reinforce academic an occupational knowledge, skills and attitudes required in today’s medical offices. Medical Office Support Specialists answer the telephone and keep records of callers, schedule appointments, greet patients, and interview patients to gain needed information.

Employment Opportunities

The Medical Office Support Specialist program prepares students to work in the administrative area of a physician’s office, clinic or other out-patient facilities.

Admissions Criteria

  • Submit a completed application and application fee;
  • Be at least 16 years of age;
  • Submit official high school transcript or GED transcript;
  • Submit official college transcripts, if applicable;
  • Meet the following assessment requirements:
Test Reading Writing Numerical Algebra
Accuplacer 55 60 34 NA
Accuplacer (Next Gen) 224 236 229 NA
Compass 70 32 26 NA
SAT 16 15 18 NA
SAT 270 280 310 NA
ACT 14 13 14 NA
ASSET 37 38 32 NA
PSAT 16 15 18 NA
GED NA 145 145 NA
TABE 461 NA 442 NA

Medical Office Support Specialist Certificate Curriculum

The curriculum for the Medical Office Support Specialist certificate program is designed for the semester system. Program course admissions begin Fall and Spring semesters. To graduate, students must earn a minimum of 13 semester credit hours. The program requires a minimum of 285 contact hours and generally takes 2 semesters to complete.

Program Courses

Occupational Courses (13 Credits)

ALHS 1090Medical Terminology for Allied Health Sciences


MAST 1010 Legal and Ethical Concerns in the Medical Office


MAST 1060Medical Office Procedures


MAST 1100Medical Insurance Management


MAST 1110Administrative Practice Management


NOTE: “C” or higher grade is required for all the above courses.

Program Costs

Tuition ($100 per credit hour): $1,300

Fees ($385 per semester): $770

Books/Supplies: $300

(Costs are estimates and are subject to change.)