Healthcare Office Assistant Certificate (HFA1)

The Healthcare Office Assistant certificate is designed to provide educational opportunities to individuals that will enable them to obtain the knowledge and skills necessary to secure an entry level position as a receptionist in a physician’s office, hospital, clinic, or other related area. Technical courses apply to the degree or diploma program in Business Healthcare Technology.

Employment Opportunities

Office and administrative support staff are charged with a responsibility that may affect the success of an organization making a good first impression. Persons in these positions answer telephones, route and screen calls, greet visitors/patients, respond to inquiries from the public, and provide information about the organization. In a medical office environment, healthcare support staff may be responsible for gathering patient information and directing them to waiting rooms, validating insurance, and processing basic billing and reimbursement functions.

Admissions Criteria

  • Submit a completed application and application fee;
  • Be at least 16 years of age;
  • Submit official high school transcript or GED transcript;
  • Submit official college transcripts, if applicable;
  • Meet the following assessment requirements:
Test Reading Writing Numerical Algebra
Accuplacer 55 60 34 NA
Accuplacer (Next Gen) 224 236 229 NA
Compass 70 32 26 NA
SAT 16 15 18 NA
SAT 270 280 310 NA
ACT 14 13 14 NA
ASSET 37 38 32 NA
PSAT 16 15 18 NA
GED NA 145 145 NA
TABE 461 NA 442 NA

Healthcare Office Assistant Certificate Curriculum

The curriculum for the Healthcare Office Assistant Certificate program is designed for the semester system. A student may enter the program any semester. To graduate, certificate-seeking students must earn a minimum of 26 semester credit hours. The program generally takes 3 semesters to complete.

Program Courses

Occupational Courses (26 Credits)

ENGL 1010Fundamentals of English I

3

COLL 1010College & Career Success Skills

3

MAST 1120Human Diseases

3

ALHS 1011Structure and Function of the Human Body

5

Or

BIOL 2100Survey of the Human Body

5

Or

ALHS 1090Medical Terminology for Allied Health Sciences

2

BUSN 1460Keyboarding and Documentation Formatting

4

BUSN 1015Intro to Medical Insurance

4

BUSN 2340Healthcare Admin Procedures

4

BUSN 2350Electronic Health Records

3

Select One

BUSN 2350Electronic Health Records

3

HIMT 1150Computer Applic. in Healthcare

3

Program Costs

Tuition: ($100 per credit hour) $3,300

Fees: ($385 per semester) $770

Books/Supplies: $165

(Costs are estimates and are subject to change.)